Shipping Policy

πŸ“¦ Shipping Policy – Senter Arms

At Senter Arms, we’re committed to delivering your air guns, pellets, and accessories in a safe, timely, and professional manner. This shipping policy outlines the terms and conditions under which we process, pack, and deliver your orders anywhere in Pakistan.

🚚 Shipping Coverage – We Deliver Nationwide

We ship all over Pakistan, including:

  • Major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, etc.)

  • Smaller towns and rural areas (via partner couriers where available)

We strive to ensure that every enthusiast β€” no matter their location β€” has access to our high-quality products.

⏱️ Order Processing Time

  • In-stock items are usually processed and shipped within 5–7 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Custom requests or out-of-stock items may require extra time, and you will be informed accordingly.

πŸ“¦ Shipping Methods & Couriers

We use trusted courier services such as:

  • TCS

  • M&P

  • Pakistan Post

  • Leopard Courier

  • Other regional carriers based on location

We ensure secure packaging to protect air guns and delicate accessories during transit.

πŸ’Έ Shipping Charges

  • Flat shipping fee may apply based on order weight and location.

  • Free shipping may be offered on promotional deals or bulk orders.

  • Charges are calculated and shared with you before confirming the order.

Note: Air guns and metal-based products may have slightly higher shipping due to their weight and safety requirements.

πŸ’° Cash on Delivery (COD)

  • COD available in most major cities and towns.

  • Some remote or high-risk areas may require advance payment.

  • All COD orders are reconfirmed by phone or WhatsApp before dispatch.

πŸ” Shipping of Air Guns & Legal Compliance

We strictly follow local laws and courier guidelines for the shipping of air guns.

  • Customers must be 18+ years old to order any air gun product.

  • In some cases, we may require CNIC verification before dispatch.

  • We reserve the right to cancel any order that violates shipping or safety laws.

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🚫 Shipping Delays / Issues

Although we aim for smooth deliveries, sometimes delays may occur due to:

  • Courier service issues

  • Incorrect/incomplete delivery addresses

  • Customer unavailability at the time of delivery

We’ll stay in contact and assist in resolving any such problems quickly.

πŸ› οΈ Damaged or Lost Parcels

If you receive a damaged or tampered package:

  1. Take clear photos of the parcel.

  2. Do not accept the package if visibly damaged.

  3. Contact us immediately via phone or email.

We will investigate and arrange a replacement or refund as per our return policy.

πŸ“ž Need Help with Shipping?

Feel free to contact us for any shipping-related questions:

πŸ“± Phone / WhatsApp: 0300-7784570
πŸ“§ Email: senterarms@gmail.com
πŸ“ Store Address: Shop No. 1, Opp THQ Hospital, Isakhel, District Mianwali, Punjab

Senter Arms β€” Safe, Reliable & Nationwide Delivery. Right to Your Doorstep.